Core Competencies


In 2010 the DS HR Strategy published a report and dictionary reflecting extensive work completed to recognize the Core Competencies required of superior performers in Ontario’s Developmental Services Sector.  Since that time the Core Competencies have been implemented by DS Agencies across the province, and by Colleges offering the DSW program.  The Core Competencies are the cornerstone of the work completed by the DS HR Strategy and serve as the foundation for the future work to achieve our goals.  Agencies interested in implementing Core Competencies should contact the Chair of the Core Competencies Implementation Committee, Sandra McNamara at

For more information, visit the Core Competencies Implementation Committee page.


Behavioural Based Interviews (BBI):

Behavioural-Based Interviewing Facilitator Guide
Behaviour-Based Interviewing Workshop Slides
BBI Participant Workbook
Interview Prep Guide
Observer Checklist
Identifying Codable Data
BBI Workshop Evaluation
BBI Interview Guide
BBI Interview Guide - DS Supervisor
BBI Interview Guide - DSP
BBI Interview Guide - Manager
BBI Interview Guide - Director 
BBI Interview Guide - Clinical Specialist
BBI Tabs

Coaching for Core Competencies:

Coaching Agenda
Coaching for Competencies Facilitator Guide
Coaching for Competencies Workshop Slides
Discussion Challenge
5a Discussion Planner - Employee
5b Discussion Planner - Manager
Coaching Tabs

Introduction to Core Compentencies:

Core Compentencies Implementation Guide
Introduction to Core Compentencies - Agenda
Introduction Facilitators Guide
Introduction to Core Competencies Workshop Slides
Competency Backgrounder
Introducation Workshop Evaluation
Matching Game Worksheet
Matching Game
Development Resource Guide6
ED Resource Development Guide
ICC Tab Page


Core Competencies: Here are seven additional core competencies for supported individuals to know
Competency Assessment Workbook
Core Compentencies Dictionary 
Administrative Employees: Core Compentiencies Dictionary
Administrative Core Compentencies Summary
Introduction to Administrative Compentencies
Core Compentencies Project: Executive Directors


YouTube: Creative Problem Solving
YouTube: Advocating for Others
YouTube: Introduction to the Core Compentencies
YouTube: Fostering Independence in Others
YouTube: Core Compentencies and Collaboration


Competency Assessment Questionnaires:

Administrative Assistants
Executive Assistants, Coordinators
Volunteers and Special Events Coordinators